Shipping policy

-We generally try to ship within 5 days of the order date. Sometimes there can be a longer delay with plants depending on when they were last watered and how long they have had to dry before shipping.

-3 Day UPS or USPS Priority packages will go out Monday and Tuesday.

-Next Day and 2 Day shipping can typically go out Monday through Wednesday except during weeks with a holiday. If you want your package shipped on a different day of the week please contact us by email at cteponline@gmail.com We would be happy to try to accommodate your request the best that we can. Please keep in mind UPS has no Saturday delivery without extra rate charges.

Summer Shipping-For those who are worried about the heat, We do insulate in extreme temperatures. If you would like you can have your packages held at your local air-conditioned UPS or USPS store for pickup. Once you receive a tracking number you can make a delivery exception on the tracking page. 

Winter Shipping-We do insulate free of charge in extreme temperatures. Heat Packs are available and recommended for use with expedited shipping in temperatures under 40 but above 30 degrees. Temperatures colder than 30 degrees for long periods of time can shut down the heat pack rendering it useless.